Harmful and benign work stress and work resilience: A Delphi-study in employees and experts

In this study, we introduce the concept of benign versus harmful work stress. Our objectives are to explore how discern stress from and identify factors that promote resilience. An online Delphi study with three rounds, incorporating open-ended questions statements, was administered mental health employees experts. Statements were rated on a 7-point scale: an interquartile deviation (IQD ≤ 1) considered as consensus. first round 20 14 experts included, in second 87 35 experts, third 53 nine There consensus about seven characteristics stress, eight 24 individual resilience, team Consensus achieved relevant resilience at